General terms and conditions The New Wave IT

Article 1 - Definitions.

The New Wave IT is a limited liability company whose purpose is to sell IT services and products.

General Terms and Conditions refers to these General Terms and Conditions.

Customer refers to the natural person not acting for purposes related to his business or professional activity and using the Services of The New Wave IT.

Parties refers to The New Wave IT and/or Customer.

Agreement refers to the agreement concluded between The New Wave IT and the customer, where The New Wave IT undertakes to perform Services and deliver Products and the customer undertakes to pay a price for these. The agreement is established by an offer from The New Wave IT and the acceptance thereof by the customer.

Services include all IT Support, Development work, Consultancy and Products provided to Customer by The New Wave IT and/or its engaged third parties.

Products include all software, tools or applications provided to Customer by The New Wave IT and/or third parties it has engaged that are offered on the Website.

Website refers to The New Wave IT's website, accessed at www.thenewwaveit.com.

Article 2 - Identity of The New Wave IT

Company name: The New Wave IT B.V.

Chamber of Commerce number: 90814738

VAT number: EN 865467572B01

Branch address: Ganzenmarkt 6, 3512 GD, Utrecht

E-mail: People@thenewwaveit.com

Phone: +31 6 107 512 54

Article 3 - Applicability of the general conditions

The General Terms and Conditions apply to every offer made by The New Wave IT and to all current and future Agreements.

Deviations from the General Terms and Conditions are only valid if expressly agreed upon in writing with The New Wave IT.

The General Terms and Conditions also apply to additional or modified orders from Customer.

If any provision of these General Terms and Conditions is found to be invalid, the validity of the remaining provisions shall be preserved. The parties will replace the void provision with a new, valid provision.

Article 4 - Offer and formation of Agreement

All offers on the Website are without obligation unless otherwise expressly stated.

Customer may contact The New Wave IT via email or phone for the Services or Products offered.

The New Wave IT consults with the customer about his expectations and can then draw up an offer that is sent by e-mail. The Agreement is only concluded by signing the quotation by means of an (electronic) order confirmation.

If Customer makes notes or comments on The New Wave IT's quotation, they are not part of the Agreement unless The New Wave IT confirms them in writing.

An order by Client that has not been preceded by a written quotation requires written acceptance by The New Wave IT.

Article 5 - Execution of the Agreement

The New Wave IT will endeavor to perform the Services to the best of its knowledge and ability.

The New Wave IT has the right to have certain activities performed by third parties and will do so with due diligence.

The Agreement can only be correctly executed if Customer provides complete and correct (contact) data.

If a deadline has been agreed for the execution, this is not a fatal deadline. If this term is exceeded, the customer must give The New Wave IT written notice of default.

Article 6 - Modification of the Agreement.

If it appears during execution that changes are necessary, the Parties will consult on the matter.

If the Agreement is modified, a separate agreement on the fee for the additional work will be made in advance.

Amendments to the original Agreement are valid only from the moment they are confirmed in writing by both Parties.

Article 7 - Suspension, dissolution and early termination

The New Wave IT is authorized to suspend its obligations or terminate the Agreement if Customer fails to meet its obligations and no improvement occurs within a reasonable period after notice of default.

If Customer purchases an annual license, The New Wave IT will invoice these fees once per year. The license will automatically renew unless cancelled at least one month prior to the end date.

The New Wave IT maintains a payment term of fourteen days for all invoices.

If Customer fails to meet its obligations and is in default, The New Wave IT has the right to immediately terminate the Agreement and claim damages.